This website belongs to Panenco bvba, a company incorporated under Belgian law, having its registered office in Leuven with company registration number 0650.747.066.
Panenco cares about your privacy and the information you share with us, and wants you to understand how we are using and protecting the information we collect about you. Panenco is respectful of data privacy and adopts best practice in compliance with applicable privacy law and regulations, including the EU General Data Protection Regulation (GDPR).
What information do we collect about you?
Panenco collects data about you when you give your business card, or when you use the chat window on the website, or when you send us an email. Typical data are: first name, last name, job title, employer/company name, (work) address, (work) email, and (work) phone number. Other data points may include your date of birth, number of your bank account, credit card details, gender, nationality, diplomas, national id-card or passport information and other data elements which fall under the reasonable scope of personal data that can be collected.
You may also provide data information to Panenco to perform a contract as a customer, as a supplier or as a business partner.
Why do we use information about you?
We use the personal data that we collect to
- communicate with you
- deliver what you request
- improve our service
- perform a contract with you
- send you newsletters and personalized marketing by email
- collect personal statistical information
Panenco collects and processes information from you on the basis of any of the following legal bases:
The processing is necessary for compliance with a legal obligation to which Panenco is subject.
The processing is necessary to perform a contract with you.
The processing is necessary for the purposes of the legitimate interests pursued by Panenco or by a third party. Our legitimate business interests do not override your interests. Panenco will not use your personal data in circumstances where your rights and freedoms override our legitimate interests, unless we have your consent or are otherwise required or permitted to by law.
You have given your consent to the processing of your personal data.
Who has access to your information?
We will not share your information for marketing purposes with other companies.
We may pass your information to our third party service providers, agents, subcontractors and other associated organizations for the purposes of completing tasks, providing services to you or performing a contract that we have entered into. However, when we use third party service providers, we disclose only the information that is necessary to deliver the service. We have a remote team based in Kiev, Ukraine and we occasionally make use of contractors from other parts in the world. Therefore, it is possible that access to production database containing personal information is necessary for the successful completion of the assignment at hand. We make sure that this access to personal data outside of the EU is strictly monitored and can be revoked at any point in time upon written request. The client carries the responsibility to inform its end users of this setup with remote team(s).
How long do we keep your personal data?
Panenco keeps your personal data only as long as necessary for each purpose we use it, unless we have obtained your consent to use the data for another or similar purpose.
Panenco also keeps your data if we are legally required to keep the data for a certain amount of time.
How can you access and correct your information?
You have the right to request a copy of the information that we keep about you. If you would like a copy of some or all or your personal information, please send an email to: email@example.com.
Panenco also wants to make sure that your personal information is accurate and up to date. You may ask us to correct information you think is inaccurate, or request us to remove your information.
How do we secure your data?
- All persons acting on behalf of Panenco are obliged to observe confidentiality.
- Panenco uses a username and password on all their systems.
- When possible, we make sure that personal data is either pseudonymised or encrypted.
- Back-ups of personal information are automatically made as part of our safety mechanisms. These back-ups can be used in case of physical or technical incidents.
- All precautions to secure the maximum privacy level at Panenco are regularly evaluated and assessed. If possible or necessary we will adjust our policies.
- All Panenco employees or contractors are informed and aware of the necessity of the protection of personal data.
How do you make a complaint?
If you feel that Panenco is processing your personal data unlawfully or incorrectly, please do not hesitate to contact us via the contact details mentioned below.
In any event, you always have a right to file a complaint to the authority responsible for data protection in your country, if you believe your information has not been processed correctly by Panenco.
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website, to improve website experience and to compile statistical reports on website activity.
How to contact us?
0497 86 36 05 (Egwin Avau)